FAQ – Frequently Asked Questions
Where is your company based?
Do you sell retail?
Is membership required to place an order?
What metal are your products made of?
Product Quality & Craftsmanship
Are your products hypoallergenic?
What is the minimum order requirement?
Are the products ready stock or made to order?
What is the production time?
Which payment methods do you accept?
Do you offer discounts for wholesale orders?
Do you offer custom design or private label services?
Do you ship internationally?
What is the shipping cost?
Customs Duties & Taxes Responsibility
Can I return or exchange products?
What should I do if I receive a defective product?
Do you send marketing or promotional emails?